Privacy Policy

At ChroMorpher, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have regarding your data.

By using our website or placing an order, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

This may include:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information (processed securely through third-party payment providers)
• Order history

Device & Website Information

When you browse our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Referring website
• Pages viewed
• Time spent on our website
• Shopping behavior

This information helps us improve our website and protect against fraud.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer support
• Verify and prevent fraudulent transactions
• Send order confirmations and shipping updates
• Improve our website and shopping experience
• Respond to customer inquiries
• Send promotional emails (only where permitted by law or with your consent)
• Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember your preferences
• Keep your shopping cart active
• Analyze website traffic
• Measure advertising performance
• Personalize content and offers

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.

4. Sharing Your Information

We never sell your personal information.

We may share your information only with trusted service providers necessary to operate our business, including:

• Shopify (our ecommerce platform)
• Payment processors
• Shipping carriers
• Email marketing providers
• Analytics providers
• Fraud prevention services

These providers receive only the information necessary to perform their services.

We may also disclose information when required by law or to protect our legal rights.

5. Payment Security

Payments are processed securely through trusted third-party payment providers.

ChroMorpher does not store your complete payment card information on our servers.

6. Data Retention

We retain your information only as long as necessary to:

• Complete your order
• Provide customer support
• Meet tax and accounting requirements
• Comply with legal obligations
• Resolve disputes
• Prevent fraud

7. Your Privacy Rights

Depending on your country or region, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your personal data
• Restrict or object to certain processing
• Withdraw consent for marketing communications
• Request a copy of your data (data portability)

To exercise any of these rights, please contact us using the information below.

8. Marketing Communications

If you subscribe to our newsletter or marketing emails, you may receive updates about new products, promotions, and special offers.

You can unsubscribe at any time by clicking the Unsubscribe link included in every marketing email.

9. International Customers

Because we serve customers worldwide, your information may be processed or transferred to countries outside your own. We take appropriate safeguards to ensure your information remains protected.

10. Third-Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of those external websites.

We encourage you to review their respective privacy policies.

11. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

The updated version will always be posted on this page with the revised "Last Updated" date.